Excellent product, however PUREBLACK truly does not care about there customers and if they actually received the product. Had a subscription however I had a death in the family and I was not going to be home for a minimum of 2 weeks I attempted to pause the subscription. After emailing back and forth I was able to accomplish that, I was told the subscription would start back up on the following month which it did I was charged my monthly subscription fee on 5/12. I waited 2 weeks for my order which I never received it’s now 6/3 with no resolution in site. However I have been told several times by a customer service representative named Joshua A. every excuse possible “it’s my fault” “check with my bank” “I don’t have any orders through them” etc etc always pointing the finger at me like it’s my fault when all I wanted was what I paid for. To now be told by Joshua A. that he is canceling my subscription and refunding my money? All I want is what I paid for, I’m not sure what gives him the rite to cancel my subscription however through all this I’m still not mad at him I just want what I paid for almost a month ago. I I use PureBlack Shilajit daily and it’s an amazing product why is there customer support so awful? This all could have been resolved in a 5min reasonable conversation instead I’m writing this review???
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Shilajit Live Resin assists your body in reaching its maximum potential. Pürblack is a unique, live shilajit resin providing traditional and new benefits.
