I registered on Pure.app, uploaded a standard profile photo and a short description — that’s all. I paid for a subscription via their website using a QR code on July 9th, 2025.After logging in again, I was instantly banned without explanation. No chats, no matches, nothing. I reached out to support — they sent me a vague message about violating guidelines but refused to explain what exactly I did wrong.I asked for a refund because I didn’t use the service at all. They ignored my request.This feels like a scam: you pay, get locked out, and then support hides behind generic rules.Pure, if you're reading this: unblock my account or refund my money.User ID: da92aed31b764afa9facae06Terrible experience. I strongly advise others to avoid this app.
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