I am frustrated with this company!! Their customer service is misleading. I ordered a skirt in size 14 since size 12 was unavailable. Over a week passed with no communication regarding the shipment. I called and was informed it was out of stock, but a size 12 was available, so I requested next day delivery. This was confirmed, yet I received no email and no delivery!!! I called again and was told my item was out of stock. An automatic email followed from a customer service agent I could barely understand, claiming my order was updated and would arrive soon!!! Outrageous... I then requested a refund, and he said he was processing it - yet again no email confirmation, and I was left on hold for 15 minutes before having to hang up. How does this company continue to operate with such service???? No apologies, no communication, and above all, NO SERVICE.
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Beautifully Designed clothes in the finest cashmere, wool & silk at a sensible price. Free Returns. Cardigans, sweaters, pashminas and clothes for everyday luxury
