I ordered two cardigans; one arrived quickly with a note stating the second would follow. Three weeks later, the second cardigan hadn’t arrived, so I called customer service to find out what happened, only to learn it was sold out. I received no prior communication about this, and while they processed a refund, the conversation was short and unhelpful. Very poor customer service with no alternative options or compensation offered for the inconvenience.
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Beautifully Designed clothes in the finest cashmere, wool & silk at a sensible price. Free Returns. Cardigans, sweaters, pashminas and clothes for everyday luxury
