This experience has been incredibly frustrating. On December 1st, a charge of 171.75 pounds was taken from my account for an order. After nearly a week without receiving a confirmation email, I reached out to the company and spoke with a representative who confirmed the payment was processed but the order had not been shipped. Eventually, I received a confirmation email and the order was posted. However, two weeks later, I contacted the company again, only to be informed that my order was cancelled because no payment was processed when it was posted on December 6th. I'm very dissatisfied and have requested a refund. This will be my last interaction with this company, and if this matter isn't resolved to my satisfaction, I will seek assistance from local media to address my issues.
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Beautifully Designed clothes in the finest cashmere, wool & silk at a sensible price. Free Returns. Cardigans, sweaters, pashminas and clothes for everyday luxury
