I recently set up my online funeral wishes with the service. The setup was very simple and efficient, and overall, I’m satisfied with the service provided, which has been reliable. However, I faced some challenges with after-sales support regarding a voucher. Despite my attempts to clarify, I was told I should have contacted them within a specific timeframe, which was never mentioned during the purchase. The company communicates well during the sale but seems to forget you afterward. It’s unfortunate that a reputable company could drop the ball in this area.
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