Sadly, over the last two years, my family has utilized the service. Our parents had chosen this option and paid for it before their passing. Both times, the service has been wonderful, keeping me updated throughout the process. This time, I had a lovely contact who was understanding and supportive during a difficult time, even sharing comforting words. The representative also made a courtesy call to inform me when my mother would be brought home, arriving promptly and with kindness. I can’t thank the team enough for the dignity and compassion they showed us. I will always appreciate those who do this work and help ease our grief.
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