Writing this review on behalf of my Dad. He sent a reel to them which he had bought as a teenager to see if they could fix it. The reel was sent to them recorded delivery and signed for. They told my Dad that they didn't do repairs and that they would send the reel on to someone who did and they would be in touch. After hearing no more about this, my Dad phoned to enquire as to what was happening. Pure Fishing then had the cheek to say they had never received the reel despite previously saying they would forward the reel on. Pretty disgusted by this company for their lack of care and losing a cherished fishing reel and then denying all knowledge of it.
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