Request for a spare part for the DAM winch (rear brake).
The winch (rear brake) broke just after the warranty period. Considerable reluctance. I wrote twice. After 10 months the answer came, "there is nothing they can do..." (Tim Hakkert, Aftersales Benelux, Pure Fishing Netherlands, Breda)
Spare parts/service 0%, environmental protection 0%, brand promotion 0%.
They didn't even offer me another solution. They didn't write back again .
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