I placed my order based on the advertised 30-day guarantee found on their website. However, I found it impossible to review the specific Terms & Conditions for Returns until after completing my purchase. The actual return policy states two crucial points that are not disclosed before buying: 1. It has a 12-day return window, and 2. All sales are final. This feels like a classic bait and switch. I reached out to Customer Service within minutes of discovering the true terms, but they simply reiterated that all sales are final. I genuinely wanted to try the product, but I was misled by the promise of a 30-day guarantee... which is clearly fraudulent. I plan to share this experience widely, as I believe this company lacks transparency regarding purchases. It raises serious questions about their overall business practices.
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