Review Time
I tried to cancel my order 10 minutes after I saw that a product was somehow added to my cart . No one answers the phone and no one gets back to you . After receiving the product yesterday , I tried to return without opening and was tolfd thye don't allpw retirns on a discounted ( on special) and it says so on website. I don't know where it says that as I can't find it b ut in any case oneshould be able to cancel an order made witrhin 10 minutes
I placed my order based on the advertised 30-day guarantee found on their website. However, I found it impossible to review the specific Terms & Conditions for Returns until after completing my purchase. The actual return policy states two crucial points that are not disclosed before buying: 1. It has a 12-day return window, and 2. All sales are final. This feels like a classic bait and switch. I reached out to Customer Service within minutes of discovering the true terms, but they simply reiterated that all sales are final. I genuinely wanted to try the product, but I was misled by the promise of a 30-day guarantee... which is clearly fraudulent. I plan to share this experience widely, as I believe this company lacks transparency regarding purchases. It raises serious questions about their overall business practices.
I placed my order based on the advertised 30-day guarantee found on their website. However, I found it impossible to review the specific Terms & Conditions for Returns until after completing my purchase. The actual return policy states two crucial points that are not disclosed before buying: 1. It has a 12-day return window, and 2. All sales are final. This feels like a classic bait and switch. I reached out to Customer Service within minutes of discovering the true terms, but they simply reiterated that all sales are final. I genuinely wanted to try the product, but I was misled by the promise of a 30-day guarantee... which is clearly fraudulent. I plan to share this experience widely, as I believe this company lacks transparency regarding purchases. It raises serious questions about their overall business practices.
I purchased this item on November 7th, 2025, and used it only once. Unfortunately, it caused me severe mouth thrush, requiring a doctor's visit and medication. When I reached out to the company for a refund, they informed me that all sales were final. I cannot recommend this product as a means to whiten teeth.
I ordered $60 worth of products from their website. The delivery service they used did not bring my package to my door, as specified, but left it unsecured in a common area, leading to its theft. Despite numerous emails to Customer Service, they took no responsibility for the mishandling of my order. After persistent follow-ups, I finally received a replacement package, but the overall experience was frustrating.
I followed the instructions after purchasing the product, but saw no difference. When I requested a refund and submitted pictures as evidence, my request was denied because I bought it during a sale. The refund policy is complicated, so be sure to read the details carefully before ordering. I'm definitely not satisfied.
The website seems to be a scam. I made a payment but never received my shipment or a refund. After contacting support, I was initially told I would be refunded soon, but after a month, they denied my request and now they are ignoring me. I was genuinely interested in their products, but now I feel misled.
I haven't placed an order yet, but I want to share a tip. When ordering from online platforms, ensure the shipper is the correct one. There are many scammers out there. If the shipper isn't the official one, avoid purchasing, as you may not receive your order or may encounter issues. Always verify before buying.
I tried the whitening products but saw no noticeable results. While the taste was acceptable, it aggravated my sensitive spots. My husband had a different experience, as he liked the taste but didn’t see any whitening either. I subscribed to their service, but it turned out to be a mistake due to slow shipping and uncommunicated stock issues. I requested a cancellation and refund for the undelivered shipments, but was told there would be no refunds because of the sale. I plan to explore my options for a refund.
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