purestep.co.uk

4.2
4.2 Based on 221 reviews

...

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Maggie Mitchell
Great boots... returns a hassle

These were the second pair I had delivered the first were too small. The sizing is small id say. Takes 2-3 weeks to arrive. The boots are great, comfy, warm. I was really surprised how it felt walking outside in them but they are so good. I wore them in the smow/ice no problem. Its like going out in ypur slippers, your feet are so relaxed.The only issue was trying to return the smaller pair, took lots of emails back and forth. If you send them back it costs you if you want a refund, if you want credit they'll send you £20 for postage or you can keep them and swap them for an extra £9.

4
Date of experience: Dec 15, 2025

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