purestep.co.uk

4.2
4.2 Based on 221 reviews

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Average Rating

4.2

/
5

221 Reviews

5 Star
57%
4 Star
29%
3 Star
4%
2 Star
0%
1 Star
9%

All Reviews

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BARBARA MORLEY
I would recommend these house shoes/slippers to anybody unsure on their feet. I'm 75 and I know fir

I would recommend these house shoes/slippers to anybody unsure on their feet. I'm 75 and I know first hand of people slipping on steps and down stairs with conventional slippers. They are nice and cosy too.

5
Date of experience: Mar 08, 2026
Pauline Oliver
I completely LOVE the PURE STEP products and now have several pairs, including winter waterproof, li

I completely LOVE the PURE STEP products and now have several pairs, including winter waterproof, lightweight summer shoes and the amazingly comfortable barefoot slippers. So much kinder to your feet.
It's a shame that delivery takes so long.(About one month) So be sure to order in good time.

4
Date of experience: Feb 19, 2026
Jim Creaser
In recent weeks from Purestep, I’ve bought three sets of footwear. Boots, trainers and slippers I’ve

In recent weeks from Purestep,
I’ve bought three sets of footwear.
Boots, trainers and slippers I’ve got,
I love every single pair.

They took a while to get to me,
‘Cos they travel from afar,
But they’re well worth waiting for
And they merit my 5 star!

Warm and cosy, supportive too,
‘Buy some!’ would be my advice.
You’ll not be disappointed
And you won’t slip on the ice!

I know that I won't shop around
When I want my next pair,
I’ll go direct to Purestep,
And get what I need there.

5
Date of experience: Feb 18, 2026
Mrs Margaret Sandeman
They answer emails and complaints promptly. I had an issue with a pair of boots and sizing. They tol

They answer emails and complaints promptly. I had an issue with a pair of boots and sizing. They told me to keep the wrong size instead of returning them, to donate them to charity if I wished. Then sent me the correct size for only the postage. I found that very fair, and minimal trouble to me. The new pair are perfect. I have their slippers too, which I love. They're so cosy and comfortable, and take away the pain of a hammer toe. I recommend this company.

5
Date of experience: Feb 18, 2026
Jayne Adams
Instantly drawn to the stylish design of these shoes.

I was immediately impressed by the modern appearance of these shoes, which piqued my interest. Having struggled to maintain stability on snow and ice, the promise of a refund if unsatisfied encouraged me to select a pair. They arrived promptly. Upon trying them on, my first impression was that they felt quite flat, but then I realized they were incredibly comfortable, almost like slippers! Despite the poor weather, I decided to test them out by walking into town. Initially, it felt a bit odd, and I worried I was walking awkwardly. However, I didn’t slip or fall on the icy path, even on a steep hill. Since then, I’ve worn them nearly every day, and rain, snow, or ice haven’t deterred me from heading out. I wouldn’t have purchased them at full price, as they were beyond my budget. I’ve explored the range and might consider getting a pair for summer. Remarkably, I’ve noticed no discomfort in my feet or ankles while wearing them, which is a significant advantage at my age. I’ve hardly used any other shoes in the past month, and I’m truly pleased with my purchase. Thank you!

5
Date of experience: Jan 16, 2026
Percy Lewis
Disappointing Experience with the Service

What went wrong? It would be easier to list what went right, which is hardly anything. The walking boots arrived after a lengthy wait of six weeks. Reaching out via email was pointless as responses were mostly generic and lacked substance. The quality of the boots was below expectations, and the representation of the brand is misleading. Priced over £69, it felt like a complete waste of money, and after reviewing feedback about the service, I strongly suspect many positive reviews are fabricated. With products sourced from abroad, the issues with delivery, returns, and communication are equally disappointing. I strongly advise against using this service. To call it substandard would be an understatement. I'm utterly appalled.

1
Date of experience: Jan 14, 2026
Cyrus
Delivery takes time, but worth the wait.

The order met my expectations. If you're looking for fast delivery, you might be let down, as it takes a few weeks to arrive. However, the shoes are fantastic and the new slippers are incredibly comfortable and soft inside. I was kept updated about the delivery timeframe, which helped me know what to expect. It arrived securely packaged and was handed to me with a smile by a very courteous gentleman. I plan to order again since the shoes match the description perfectly and the slippers are wonderfully cozy.

5
Date of experience: Jan 12, 2026
Gabriel P.
The Slippers Are the Highlight

The slippers themselves are the highlight. I have back issues, but they haven't bothered me since I started wearing these slippers. 😁😁😁

5
Date of experience: Jan 12, 2026
Morgan Smith
Fantastic Experience

A fantastic, attentive company. The product is excellent.

5
Date of experience: Jan 12, 2026
LH68
Delivers on Promises!

It truly delivers on its promises! I need to test it on snow and ice. I do need longer socks as mine tend to slide down while walking.

5
Date of experience: Jan 12, 2026

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