It is virtually impossible to return these shoes and if you decide to do so it will cost you in excess of £23.I purchased my pair on 4 th Dec and when they arrived found the back dug into my heel. I have been trying ever since to return them. I have, however, been offered an exchange at a further cost of £9.90 and they don’t want the old pair back!! However my shoes were more than any pair that I might consider buying. This company are not interested in customer service and this experience has taught me Never to buy from Hong Kong
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