purestep.co.uk

4.2
4.2 Based on 221 reviews

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john kennedy
The delivery was delayed and took over…

The delivery was delayed and took over 14 days to arrive. I used there size chart and the trainers delivered were incorrect and too big. The returns process cost almost as much as the item eg. an exchange they want £9.90. For a return it has to be posted to China, and tracked, at your own expense, non refundable, which for a pair of trainers is around £12 to £15 with royal mail. I WOULD NOT BE ORDERING FROM THIS COMPANY EVER AGAIN

1
Date of experience: Dec 18, 2025

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