This has been the most frustrating experience I've ever encountered! I called to switch providers, and they took my payment and information, sending me a SIM card for around $40. Unfortunately, the SIM card didn't work, so I reached out to the sales line, only to be told I needed to contact the service line. I was on hold for over three hours using my landline since my phone was inoperative. Finally, a representative answered and asked if I had an iPhone; when I mentioned I had an Android, I was abruptly transferred to voicemail. I had to file a complaint with the state attorney general's office to retrieve my money, a month after returning the ineffective SIM card (with proof of tracking). In summary, this company is terrible and will do anything to maintain a façade of reliability. They even pay to have negative reviews removed—mine has been deleted multiple times. Their rating on the Better Business Bureau is dismal, and I would advise anyone to steer clear of this service!
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Simply. Smarter. Wireless.
PureTalk makes saving you money our first priority. We offer 5G nationwide coverage on the most reliable network. Cell phone plans start at $20 offering Talk Text and Data. There is a cell phone plan for every data need. You can bring your own phone and existing phone number. We have the broadest range of the newest smartphones that are 5G ready. Our care team is based in our headquarters, so every call is answered right in the USA. See more
