I ordered sodium from them as no other vendors in US are in stock. I explained I need ASAP bc other vendor left me high and dry. They went out of their way and shipped the product out on a Saturday, outside their normal shipping days and hours. I paid FedEx overnight and they upgraded me to FedEx Overnight First Delivery for free. So I got my order before 8am on Monday! Which was huge relief!! I was expecting it sometime late afternoon which is usually when FedEx delivers. The product quality of sodium is A+ and was glad to see they started selling it. As well, the sodium quality is at least as good or better than the other vendors I’ve purchased from, which is 2-3 others. It is actually more dense of a product than my normal vendor, which is great. I have no complaints and am in no way affiliated with this company. In fact I’ve been using another vendor for past several years til supply issues happened throughout the US, but this company must have planned ahead and stocked up… I wish the other vendors would’ve done similar. Which I am really thankful for.In terms of communication, I emailed them several times explaining the dilemma I was in and I had replied back to every email within 10-15 minutes and offered a solution to help me out.I read the other user’s complaint below saying they put sawdust or fillers in their non caustic product. In my experience, which I ordered the non caustic once a while back (it wasn’t my preference) but the quality was fine… definitely no fillers or sawdust which is comical to even think someone would do. The non caustic is probably more similar to a FA or sulfate IMO… which I typically don’t prefer unless I’m a bind or tapering down. Other users who prefer those types should definitely give it a try.I ended up weighing out the product and got about 2 grams over the 50 I ordered which also was really nice to see!! Plus there’s probably another 1/2 gram at least stuck to the bag which I will wash out later and use. 😁Overall, I am extremely pleased…Customer service 10/10Product quality 10/10 (definitely no fillers in any of their product))Shipping speed 10/10
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