I bought ProtectHear custom moulded earplugs earlier this year. The earplugs themselves seem to work fine for noise reduction. However, the way they attach to the retention cord is flimsy and prone to detachment. This caused me to lose one of the silicone inserts, which are expensive to replace.The weak attachment point seems like a design flaw. I contacted customer service about it, but they were dismissive and unwilling to acknowledge any issues. This lack of helpfulness from the company is disappointing.Overall, I would hesitate to recommend ProtectHear. The faulty attachment system that led to lost equipment is a major drawback. And the poor customer service response suggests the company is not receptive to feedback to improve. For custom fitted hearing protection, I would look to other brands that have more secure earplug retention and better support when problems arise.
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Manufacturers of quality digital and analogue hearing aids, tinnitus management systems, in-ear monitors for musicians, earmoulds, swimplugs, noise protection plugs, and covert equipment for surveillance purposes.
Manufacturer of CENS digital hearing protection.
Suppliers of audiological, ERA equipment and accessories. Established 1976.
