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Puretone is not a legitimate authorized seller of Bose headphones. Bose explicitly states that the only way to ensure you’re buying genuine products is through Bose directly or their authorized dealers, as unauthorized sellers often risk offering counterfeits or stolen goods. Reviews of Puretone (puretone.net) highlight issues like poor quality and bad customer service, with no evidence linking them to Bose authorization
Puretone is not a legitimate authorized seller of Bose headphones. Bose explicitly states that the only way to ensure you’re buying genuine products is through Bose directly or their authorized dealers, as unauthorized sellers often risk offering counterfeits or stolen goods. Reviews of Puretone (puretone.net) highlight issues like poor quality and bad customer service, with no evidence linking them to Bose authorization
Puretone.net is a scam! I got scam on buying which I thought was a real Bose headphones for $89.00 ($104.00 including shipping) and what they shipped me was a knockoff made in China. When I opened the packaging I immediately regretted it because it so fake and cheap looking. Tried to pair and sync with my devices anyway but it failed on both of my iPhone and laptop. Contacted customer service numerous times and they wouldn’t credit me back my money until I returned the merchandise which will cost me $160.00 just to return it back to China. What a SCAM!!!
I purchased a Puretone Sound Oasis Travel sound generator in March 2024 for £62.99 and by October 2025 I was having problems charging because the battery would sustain the charge. This issue fluctuated and by December 2025 the battery would not work and due to the design this meant it wouldn't work even when connected to the mains. When I sent it for repair they said that they couldn't replace the battery because of the design and that they weren't willing to replace it. I have sent them two letters since then outlining my rights as a consumer. They replied to the first saying that they were still unwilling to refund me the cost. In the second one I told them that there would be court action if they did not reply within fourteen days. I sent this on 11/03/26 but have not received a reply yet
The ProtectHear NanoComm ear pieces have a bad design. The microphone boom slides down all the time during the flight. It doesn’t get fixed to the ear pieces, making it totally unreliable.I do not recommend its use for pilots until they change the design.I complained about it but I didn’t get any reply from customer support yet.I had to come back to my old Bose A20.
Bad quality and bad customer service. In two years I have send them two times to repair, it took 2 months each time, then a month after the two years they fail again, answer was that it was already out of the two year warranty.They sold me a BROKEN headsets and keep repairing them till the end of the warranty.
Bad quality and bad customer service. In two years I have send them two times to repair, it took 2 months each time, then a month after the two years they fail again, answer was that it was already out of the two year warranty.They sold me a BROKEN headsets and keep repairing them till the end of the warranty.
After paying several hundred pounds for electronic earbuds I expected a modicum of customer service, instead every one of my numerous emails asking for information concerning my order were ignored for weeks. Only when I sent a final email cancelling my order did someone nothing to contact me. Truly disappointing!
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Manufacturers of quality digital and analogue hearing aids, tinnitus management systems, in-ear monitors for musicians, earmoulds, swimplugs, noise protection plugs, and covert equipment for surveillance purposes.
Manufacturer of CENS digital hearing protection.
Suppliers of audiological, ERA equipment and accessories. Established 1976.
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