Dear Customer Service Team,
I am writing to clarify some details regarding my recent purchase.
I would like to confirm whether this order is being shipped from within Turkey. If the item is being shipped from abroad, I will be required to provide a medical prescription for customs clearance, and I am concerned about the significant additional taxes and paperwork involved.
If the item is already in stock in Turkey (imported by your local agent), please proceed with the shipment. However, if it must be sent from outside the country, I would like to cancel the order immediately to avoid unnecessary shipping costs and customs complications.
Please let me know the shipping origin as soon as possible so I can decide how to proceed.
Best regards,
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