Thank goodness - we’ve just reached the end of a TWO YEAR NIGHTMARE with Purplebricks. The story is far too long to type so here are the bullet points:
- Yes, without question, Purplebricks are the WORST ESTATE AGENT IN THE UK.
- yes, Purplebricks LOST THE SALE of our house through being a complete shambles.
- yes, Purplebricks tried to negotiate £100K over the asking price of our house which LOST A PROSPECTIVE BUYER. Afterwards I was told by Purplebricks “people make mistakes” (they’d already unfortunately taken my fee by this point of no return)
- You might think you’re saving money in the long run but this is a FALSE ECONOMY.
- Everything from start to finish is appalling, especially ALL OF THEIR COMMUNICATION (the most important part).
- yes, you are mainly dealing with kids who can’t spell (including the worst communication with prospective buyers), forget to do things regularly and to be quite honest… DON’T CARE
- Yes, The Property Ombudsman agreed with us and ordered Purplebricks to pay us decent COMPENSATION (6 times what Purplebricks offered us, but it took us 2 years of fighting to get it).
- Yes, The Property Ombudsman agreed with us by upholding our formal complaint which states that Purplebricks are A LOAD OF ABSOLUTE RUBBISH.
- DON’T make the same mistake we did.
- Go with A LOCAL ESTATE AGENT.
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