Not the worst experience overall but that had little to do with the estate agent.
Minimal effort, work or enthusiasm from their side other than to collect on their excessive £96 AML-check charge.
Despite claiming that all discussion would be via their online portal without contact details, they begun acting as a middle-man service to forward emails between me and the seller, although most of my emails went unforwarded and often ignored.
TLDR No communication or work done from the estate agent unless it is for them to ask for money.
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