I have always been very satisfied with the food quality until just recently. I had several rotten veggies, and then I placed an order but put it on skip, not knowing if I would be back in town. I was, so I took it off skip, but I didn't realize their menus revert to their original state. I thought I was getting what I chose, but I did not. I received three meals I would not have chosen, and I was so upset that I think I will just give Purple Carrot a break and am not sure if I will return. I explained this to customer service, and they did not help with this issue. I expected that, being a customer for a long time (2 years), customer service would have fixed this since it’s an adjustment in your programming that caused the switch in the order, not me. I will most definitely add this remark to Purple Carrots' website review.
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