purpleleafshop.com

4.4
4.4 Based on 434 reviews

PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providin...

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Average Rating

4.4

/
5

434 Reviews

5 Star
77%
4 Star
9%
3 Star
3%
2 Star
2%
1 Star
9%

All Reviews

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Dennis Ford
Purple Leaf is a fantastic company with excellent customer service and great products. I own a 20 x

Purple Leaf is a fantastic company with excellent customer service and great products. I own a 20 x 12 pergola and a 14 x 12 gazebo that are easy to set up and of very good quality at an even better price!

5
Date of experience: Feb 16, 2026
Peggy Foster
A heartfelt gift brought to life with great support

My father-in-law bought a BBQ gazebo for us, but sadly passed away before we could assemble it. As we began the assembly, we realized a box was missing. I reached out to the service and successfully ordered the missing parts. They kept me informed throughout the process, and a few days later, the parts arrived. We were finally able to put together this wonderful gift ❤️ Thank you!

5
Date of experience: Jan 03, 2026
sandi pennington
No Customer Service Phone Number

There is no phone number to call. I have to wait on a response from e-mail. I have installers here right now to install the pergola before they can finish up the pavers. I need to speak to someone now, not next week.

1
Date of experience: Oct 23, 2025
Michael Shinn
Been trying to return 2 defective…

Been trying to return 2 defective umbrellas for 4 days now. Company doesn’t supply customer service number and ignores all emails from us. What a nightmare!!!

1
Date of experience: Oct 09, 2025
Anne
My Cantilever Umbrella is an excellent buy

The Cantilever Umbrella was delivered straight away and had easy instructions to to enable it to be put togetherThe quality is good and the umbrella is solid I bought the base as well which is strong

5
Date of experience: Oct 05, 2025
William
Love The product we bought the 10x10…

Love The product we bought the 10x10 left right Cantilever umbrella and absolutely love it. The quality is great and my husband assembled it with ease. We contacted their customer service and Kate was very accommodating to allow us for a return product.

5
Date of experience: Sep 26, 2025
John Tejada
Better advertise

You need to advertise clearly that your built in gutter system is NOT available in all models. The only reason I went with your company it’s because of what you advertise about the built in drain system and the one that I ordered doesn’t have it. Very disappointed

1
Date of experience: Sep 25, 2025
Robert Jenson
Good quality and customer service.

Good quality and customer service.

5
Date of experience: Sep 25, 2025
Sue Peters
We purchased a 10 x 12 Hard Top Purple…

We purchased a 10 x 12 Hard Top Purple Leaf Gazebo on marketplace.The gazebo was a little over 1 yr old.When we reassembled the gazebo, some of the hardware was missing.We contacted Purple Leaf, and the parts were promptly shipped.We would highly recommend this company, their products, and their customer service.Dan & Sue Peters

5
Date of experience: Sep 24, 2025
Robert McWhorter
Great product

Great product! Great employees! Great buying experience! Top notch in the industry!

5
Date of experience: Sep 24, 2025

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Business Details

  • PURPLE LEAF, Accompany for Longer.

    Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality.

    Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives.

    Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.See more

  • email purpleleafservice2@gmail.com
  • language https://purpleleafshop.com

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