I ordered a Parasol and the base to match. They got separated in transit. The parasol arrived but the base has not to date. As I needed the parasol for a garden party I bought a base locally. I emailed Purpleleaf, told them the problem, and they refunded the cost of the base the very next day. No fuss, no quibble. They only asked that I refuse delivery of the base it it ever turns up. I have no problems with this company.
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PURPLE LEAF, Accompany for Longer.
Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality.
Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives.
Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.See more
