Absolute sham. We bought extra filters and lifetime guarantee. The item does not work. We had a plumber fit it so it’s not us. Every time we have gone to them, they have some clever answer. No refunds, no returns on the unopened extra filters. Eventually they offered 50% back but it has never arrived. Surprise! Will now get the bank to get our money back. I have no doubt Selena will write some clever answer on here. It’s all bull, she never acts on her word.
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