Ships from florida(?) I’m in Texas. Said 4-6 day shipping but took 5 wks. Zero customer service by phone email and chat. Wanted for braces and general dentistry. Never used other water pik so idk if any good- seems to be I guess. Recvd subscription attachments for $59 a month later that I was never aware of. Because of terrible customer service I could not get the order canceled and of course can’t get that returned. Ended up going through credit card dispute and got all money returned by the company without any contact from them. I’m not sure if my credit card company notified them and they just caved in and gave me the refund or what but after a day of me filing with my credit card company and they just had it in processing the next day. I had three refund from the company themselves, not my bank. I had multiple emails w them prior and most would go and reply to Betty Kylie. I would get a two or three word automated reply and each reply was always the same thing and did not even address my questions or the situation. I don’t know if the product is any good but because of Customer Service, I would probably just pick up a different water pik at a store or from a retailer online.
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