I GIVE THIS COMPANY ZERO STARS. CUSTOMER SERVICE IS NON-EXISTENT. AFTER PAYING FEES TO UPS, WHICH WERE CONTINUALLY NOT UPDATES, PUZZLEYOU KEPT ADVISING THAT DELIVERIES HAD BEEN ATTEMPTED, WITH NO ONE TO RECEIVE PARCEL. THIS IS A BUSINESS, WITH RECEPTION FOR DELIVERIES. NO DELIVERIES EVER ATTEMPTED. PUZZLEYOU ASSUMED THAT NO ONE WAS PRESENT TO SIGN, THOUGH UPS CITED THE REASON AS FEES OWING. PUZZLEYOU DID NOTHING TO RECTIFY THIS. INSTEAD, THEY INFORMED THAT THERE WOULD BE RETURN FEES CHARGED AND REDELIVERY EXPENSES INCURRED. THEY DID NOT CONTACT THEIR DELIVERY PROVIDER (UPS) TO SORT OUT THE ERRORS, AND INSTEAD SAID THEY DID NOT KNOW THE REASON FOR THE NON-DELIVERY AND THEY SAID THEY ASSUMED IT WAS BECAUSE NO ONE WAS PRESENT TO SIGN. THERE WAS NOT A SINGLE DELIVERY ATTEMPT AND RECEPTION AT NO TIME HAD UPS ATTEND WITH A PACKAGE FOR DELIVERY.
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Custom Photo Jigsaw Puzzles made easy! Choose & upload 1-65 of your favorite pictures & select 2000, 1000, 500, 200, 100 or 48 pieces. 250+ puzzle templates & 80+ gift box designs to customize with your message. Fast 2-day UPS shipping from our friendly team in Pennsylvania, USA.