As a buyer, my experience with the local branch has been quite disappointing. The service provided, along with the recommended conveyancers, raised concerns about potential referral fee influences. Despite many reassurances, effective action was lacking, and communication was mostly generic. I raised my concerns with the branch manager, who seemed indifferent. The lack of accountability and poor communication has left me very dissatisfied. I would recommend looking for alternative agents if considering a property purchase.
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