I was informed in-store that I could return or exchange the item if needed, which influenced my decision to buy a £200 product. After using it, I realized it doesn't perform as expected; the styling effect wears off within hours, even with correct usage. When I contacted the company, they denied my request for a refund and only offered an exchange. Their response was strictly based on policy rather than customer satisfaction. This experience was disappointing, especially given the cost and the information provided at the time of sale.
Claim your business profile now and gain access to all features and respond to customer reviews.
PYT offers professional salon quality hair care, flat irons, curling wands and dryers and accessories.
