I had prebooked a parking spot from 4 PM to 10 PM and arrived just 15 minutes early. However, I left 4 hours earlier than planned. They were quick to charge for the extra 15 minutes but ignored my early departure. When I sought a refund for my unused time, my request was denied. This company seems to prioritize profit over customer service. I will not use them again.
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Q-Park is a leading parking operator with high quality car parks across the UK, with over 70 parking facilities across all of the major cities.