Review Time
Upon arriving at the main reception of the hospital, I learned that my appointment was located on the opposite side of the site, quite a distance away. The reception staff kindly arranged for the shuttle bus to assist me. The driver was incredibly courteous and helpful, ensuring I was dropped off right at the door for my appointment. Afterward, I contacted him again, and he promptly picked me up and returned me to the main car park. Outstanding service from the shuttle team!
Upon arriving at the main reception of the hospital, I was informed my appointment was on the opposite side of the site, not a short walk away. The parking service promptly arranged for a shuttle bus. The driver was exceptionally polite and helpful, dropping me off right at my appointment and later picking me up to return to the main parking area. Excellent service provided by the parking team!
I parked at a facility in London and unfortunately, my car was broken into when someone smashed the rear window. It's promoted as a safe place, but that was far from my experience. The emergency help system was not operational, and there was no one on-site to assist or provide CCTV footage of the incident. Based on other reviews, it seems that car break-ins are a common occurrence here. I strongly advise against using this facility if you care about your vehicle and safety.
I booked online for a stay at a local hotel. I requested specific start and end times, but the booking site allowed for parking to begin upon arrival. I parked for less than 48 hours, yet I was charged an additional £9.30 because I arrived later than expected and left after the time I indicated (still within the 48-hour limit). When I contacted customer support, they offered nothing but excuses and refused to acknowledge my under-48-hour stay. The booking process was also not user-friendly. Parking spaces were extremely tight, and there were only a few designated for disabled access. It feels like a company that prioritizes profit over customer satisfaction. I won't be using their services again.
This company has proven to be the worst in customer care. I encountered a rude representative during calls, and I have been trying for two months to obtain a daily value card. My calls and messages were ignored, and email responses were painfully slow. They charge for services that were previously free, and even after paying for a card, the process has taken far too long. It seems they have little interest in accommodating paying customers.
I had a very disappointing experience and will not return. I booked in advance and paid a higher fee than if I had just arrived on the day. However, there were no available parking spaces despite my reservation. Many drivers were left circling without finding a spot. The charging spaces were plentiful but unusable unless actively charging, wasting valuable space. The top level was reserved for corporate customers, leaving them empty while I waited 45 minutes for a spot to free up. There were no staff available to assist, and they didn't respond to my inquiries. I had a much better experience at a different facility that was well-managed. I recommend staying away from this one.
I attempted to book a space for three days in Sheffield while on holiday, but I faced issues with my rental car registration, which I would not have until the day of arrival. The system would not allow a booking without a registration number. I contacted customer support, only to be told that a registration number was mandatory. It's ridiculous that they've lost a potential £60 due to this inflexible policy. Their website is not user-friendly.
I had prebooked a parking spot from 4 PM to 10 PM and arrived just 15 minutes early. However, I left 4 hours earlier than planned. They were quick to charge for the extra 15 minutes but ignored my early departure. When I sought a refund for my unused time, my request was denied. This company seems to prioritize profit over customer service. I will not use them again.
I used a city center parking facility and was met with disgusting conditions. If you enjoy navigating through puddles of urine and dodging human waste, then this is the place for you. It's an absolute embarrassment. There were no staff on-site, and customer service was dismissive of my concerns.
Claim your business profile now and gain access to all features and respond to customer reviews.
Q-Park is a leading parking operator with high quality car parks across the UK, with over 70 parking facilities across all of the major cities.
driveroadside.com
howardsgroup.co.uk
www.leveluplimo.com
georgesonscars.co.uk
smccoachhire.com
lifesafer.com
bankpark.co.uk
toyota.dk
car360.co.uk
www.racingjunk.com
