Unfortunately on our recent return from Perth Australia we decided to cancel our Emirates flights back home to Edinburgh. On hindsight cancelling this wonderful airline (Emirates) and booking Qantas was our biggest mistake.
We booked Qantas premier economy from Perth to Edinburgh 4th April 2026. Costing £5,000 1 way for two.
Paying that was my second mistake but we wanted out and economy flights were non existent back to Edinburgh. Qantas phone staff were useless, told us we would have to get off at Heathrow collect our luggage and then get later BA flight with a stay over in Heathrow of 4hrs, and after another 3 hr call to them were told the flight will stop over in Singapore but had no Idea for how long, they could't tell us what seats we where in as I specifically asked for window and aisle seat ( we are pensioners) we didn't get seats but were put in the centre seating. at Heathrow turned out we didn't need to collect our luggage it would have been put on a BA plane waiting as a connect to Edinburg. However we could get on as Qantas never booked us on that connecting flight. The food and the plane staff were the worse I have come across. And that was premier economy I hate to think how they treated economy? Worse Airline I have ever dealt with shocking
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