This is biggest con business in Australia! Qantas is a disgusting appalling company. I lost count of how any times I got in contact, how many representatives I have spoken with, how many emails. My Qantas Frequent Flyer account somehow is registered as a staff account, and therefore the points do not get credited. I have told them one million times I do not work for Qantas, and never have! Still, they neglect my requests, no follow up, and my account is still not fixed after months! To make matters worse, when I contacted the staff reservations team, the rudest representative would not even listen to the issue saying I called the wrong number! Kept asking me for a staff number, but guess what, I DO NOT WORK FOR QANTAS!!! This airline is a joke! An absolute disgrace! Corrupt and incompetent bunch! You have ruined so many days of my holiday, disgraceful bastards!
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