QA incompetent staff prevented boarding due to blank page passport rule requiring 2 pages for Africa, however only actually required 1. Ruined our 60th birthday celebration to CPT. Raised issue on 22/11/25 and still waiting for resolve and highly embarrassing for an award winning airline. Will be escalating to His Excellency Office as sure others have had same mistake and bring class action to force an improvement to QA Customer Service
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