It sounds so easy to return if it doesn’t work. My Z3 Pro came not working. Wouldn’t charge. I thought well they have this refund I’ll send it back. They email me back it must be functioning. It never was! And the patches I bought for it, as I thought it would work, are not so they’re garbage. Look at this:Hi, Thank you for your message. We’re truly sorry to hear that the device did not meet your expectations. As part of your 60-night trial guarantee, we’re happy to proceed with your refund request. Here is the return process to follow: Please make sure to return the product in its original packaging, including all accessories and manuals. The device must be functional and in perfect condition. We also ask you to include proof of purchase, such as your order confirmation or shipping confirmation email, so the warehouse can properly identify your return upon receipt. Please send the package to the following address: QontrolerReturns PO Box 19011Akron, Ohio 44319United States ⚠️ Important: If the value of your return exceeds $50, we recommend using a tracked shipping service or adding shipping insurance, as we cannot guarantee receipt of your returned item without tracking. As a reminder, in accordance with our Return Policy: Associated consumables (additional patches, attachment straps), e-books, and the warranty are non-refundable.The refund applies exclusively to the Z3 Pro device (the amount paid for the Z3 Pro itself). The 10 patches included with the device as part of the base package are fully covered in the refund amount.Shipping fees are non-refundable.Once your package is received at our warehouse, our team will initiate a verification process. After successful inspection, your refund will be processed. Please note that it may take up to 30 days for the funds to appear in your bank account, depending on your bank’s processing times. If you do not see the funds after this period, we recommend contacting your bank directly. If you have any questions or need help during the return process, feel free to reach out — we’re here to assist you. Thank you again for your trust, and we appreciate your understanding. Warm regards,
Claim your business profile now and gain access to all features and respond to customer reviews.
Bienvenue chez Qontroler, spécialistes en solutions de sommeil et en traitement du ronflement.
Notre dispositif innovant, le Z3 Pro, est conçu pour combattre efficacement les ronflements et l'apnée du sommeil grâce à la technologie avancée EMS.
Conçu pour un confort optimal et une utilisation aisée, le Z3 Pro offre une approche non invasive pour réduire les ronflements, garantissant ainsi un sommeil plus tranquille et réparateur.
Notre engagement envers la qualité se reflète dans nos études cliniques et les nombreux témoignages de clients ayant retrouvé des nuits paisibles.
Découvrez comment le Z3 Pro peut transformer vos nuits et celles de votre partenaire.
Dites adieu aux ronflements! Profitez de nuits paisibles grâce à notre solution innovante. 💤See more