I ordered a VDS and paid $139 USD via credit card.
The service was never delivered due to lack of stock.
After long delays and being ignored for hours, I requested a refund.
I only received $134 USD back, even though $139 was deducted from my bank account.
Support kept saying they “only charged $134” and refused to acknowledge the missing amount, blaming the bank instead. My bank confirmed no fees were deducted on their side.
Despite providing proof, the issue was never properly investigated or resolved, and communication stopped.
Very disappointing experience. I do not recommend this provider due to poor billing transparency and support handling.
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Qonzer is a company formed by hosting industry experts and developers who, of their combined decades of profession, noticed negative trends such as overloading servers, bad hardware practice and generally ripping clients off becoming all to common place. Our mission is to stop and defeat these negative trends that we found to only benefit hosting providers whom focus is solely on money and not the quality of service clients are actually getting.
In 2021 we started our market research, purchased game servers from over 20 separate providers and spoke to over a 100 game server clients who we found through open marketing. We decided to delve into this major gap (that shouldn't exist) in the market, identifying key problems and solving them with game-changing solutions.
With Qonzer, there will be NO MORE, bad performance, costly services, lies about hardware and more specifically the amount of services running on machines.
You deserve better and to know exactly what you are getting and this is how we've done it.
We operate exclusively on premium hardware like the Ryzen 7950x and the 9950x. We don't engage in selling slots, and we believe in transparency and innovation.
Our company ethos is Your Server, Your World. What we mean by that is you paid for the service, and we plan to let you set the limitations on what that hardware can do.See more
