Review Time
Had a small issue i was unable to solve, asked for help in the live chat and Turion came in and solved it like a pro.
Qonzer have a great team and is perfect for anyone. Any issues i have that i don't know how to solve/fix, they help no questions asked. Turion was a god with helping. much respect to them all.
I ordered a VDS and paid $139 USD via credit card.
The service was never delivered due to lack of stock.
After long delays and being ignored for hours, I requested a refund.
I only received $134 USD back, even though $139 was deducted from my bank account.
Support kept saying they “only charged $134” and refused to acknowledge the missing amount, blaming the bank instead. My bank confirmed no fees were deducted on their side.
Despite providing proof, the issue was never properly investigated or resolved, and communication stopped.
Very disappointing experience. I do not recommend this provider due to poor billing transparency and support handling.
I’ve been using this hosting service for quite some time, and I’m truly impressed with the quality they offer. The performance is quick and dependable, with no downtime experienced. What really stands out is their customer support. Whenever I’ve needed assistance or had questions, their team responded swiftly, professionally, and knowledgeably—no generic replies. The dashboard is user-friendly, making the migration of my sites seamless. Pricing is also quite reasonable for the speed, features, and security provided. Overall, this hosting service has surpassed my expectations. If you’re in search of a reliable, responsive, and high-performance hosting provider, I highly recommend giving them a chance.
I’ve been using this hosting service for a while now, and I’m genuinely impressed with the quality they offer. The performance is fast and reliable, with no downtime to date. What truly stands out is their customer support. Whenever I’ve had a question or needed assistance with setup, the support team responded promptly, professionally, and with genuine expertise—no generic replies. The dashboard is user-friendly and easy to navigate, making the transition of my sites incredibly smooth. The pricing is also very reasonable for the speed, features, and security provided. Overall, this hosting service has surpassed my expectations. If you’re in search of a reliable, responsive, and high-performance provider, I strongly recommend giving them a try.
I am quite let down by the support system. During hosting-related issues, ticket submissions are halted, preventing timely help. Outage notifications are infrequent and often delayed, making it challenging for users to stay updated. Since resolving issues requires a certain level of technical know-how, this service may not be suitable for everyone.
The server performance is impressive, the control panel is user-friendly, and they have the most approachable and down-to-earth support staff I’ve encountered in my IT support career. The representative was personable and very helpful, going beyond my initial inquiries to provide valuable advice. By far, the best support team I have ever dealt with!
After almost a month of usage, I’m using a virtual server in Singapore, and everything is functioning well. The performance is excellent, and the support team is genuinely helpful. I’m still looking for stability and performance, without the overselling that many other providers engage in. Thank you!
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Qonzer is a company formed by hosting industry experts and developers who, of their combined decades of profession, noticed negative trends such as overloading servers, bad hardware practice and generally ripping clients off becoming all to common place. Our mission is to stop and defeat these negative trends that we found to only benefit hosting providers whom focus is solely on money and not the quality of service clients are actually getting.
In 2021 we started our market research, purchased game servers from over 20 separate providers and spoke to over a 100 game server clients who we found through open marketing. We decided to delve into this major gap (that shouldn't exist) in the market, identifying key problems and solving them with game-changing solutions.
With Qonzer, there will be NO MORE, bad performance, costly services, lies about hardware and more specifically the amount of services running on machines.
You deserve better and to know exactly what you are getting and this is how we've done it.
We operate exclusively on premium hardware like the Ryzen 7950x and the 9950x. We don't engage in selling slots, and we believe in transparency and innovation.
Our company ethos is Your Server, Your World. What we mean by that is you paid for the service, and we plan to let you set the limitations on what that hardware can do.See more
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