With reference to order 189519936, I placed an order for a necklace on December 19, 2025, but have not received it yet. I was informed that the delivery date would be January 2, 2026. I have called the customer service line, which always states the office is closed, and I have emailed without receiving any response. My next step will be to contact my bank. The service has been dreadful so far.
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QP Jewellers are established purveyors of fine gemstone and diamond jewellery. With a commitment to honest, ethical service, and an appreciation for timeless design, our gemstone jewellery encapsulates excellence. We are passionate about protecting and showcasing the unique effusions of each and every gemstone in our collection. Promoting the organic beauty of the natural world alongside the finest lab grown stones, the QP collection features an array of unique designs distinguishable for their rarity and elegance.See more