We sent a request to transfer our RRSP, and it has been a nightmare. Qtrade charged the transfer fee right away but continues to delay and block the actual transfer. Every time, there’s a new excuse — it feels like they’ll do anything to keep your funds from leaving their system.Their communication is poor, and it honestly feels like they treat your own money as if it isn’t yours. It’s been weeks, and nothing has moved forward.Warning: They’ll take your deposit quickly, but getting your money back may be a long and frustrating process. Think twice before opening an account with Qtrade.
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Providing wealth management services to the retail public as well as the customers of hundreds of financial institutions including credit unions, banks, trust companies and financial planning companies across Canada.