I strongly advise against purchasing from this company. Our order never arrived, delivery dates kept being postponed, and after canceling, we still haven't received our refund weeks later. Their responses are repetitive and unhelpful. Based on our experience, this company is completely unreliable and a waste of time. Please steer clear of them. (In response to their reply) Their excuses are nonsensical; first, they claimed they didn’t order the sauna, which caused the delay, then it was another mistake, and now the refund process is taking two weeks. I've spoken to multiple representatives, and their stories don’t match. Let's see if I finally get my refund after this weekend! I will keep updating.
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