First of all, check the dates of their reviews; every time a negative review is posted, they suddenly gain vague 5-star reviews from newly registered users the next day! The reality is they are a mess. I ordered a sauna, was told 6-8 weeks, and it has now been 6 months with no delivery date. Their policy seems to be to take your money and deliver whenever they feel like it. After the sale, they show no concern for you as a customer. They hide behind ridiculous terms and conditions and blame everything else. They don’t manufacture as they claim; instead, they order from a supplier and have no control over delivery times. Their staff is rude and dismissive, only stalling rather than helping. DO NOT PURCHASE FROM HERE; it’s not worth the hassle. Look at the 1-star reviews; they reflect the truth!
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