Ordering was a little complicated. In the process of determining the best system for our needs, the person helping us, knowing we were buying a system for our kitchen sink, failed to mention that if we had a single handle sink with a garbage disposal we would need to purchase an additional fitting that DOES NOT come with the system. I don't know very many, if ANY, people who DO NOT have a single handle sink with a garbage disposal! We got the system in and then had to wait to install it until we could get in this very special fitting they didn't tell us about. Not only that, when the equipment arrived, the boxes were all knarled up. The straps were dangling and the boxes were crushed in some places and torn in others. We didn't know if the equipment was damaged or not. I think the equipment will work well but the process has not been fun and the cost is a bit higher than expected.
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