I am writing to formally raise a complaint regarding my experience with [QT Funded]. Despite being a loyal user and following all platform requirements, I have faced repeated issues that have significantly affected my trading account.1. Internet Restrictions and Trade Closures: My trades were closed at a loss multiple times due to internet restrictions in my country. I repeatedly informed the support team about this, but the issue was not adequately addressed.2. Inconsistent Support Responses: I requested a TradeLocker account from phase two to prevent further losses, but my request was initially denied. I was told that changing the platform or phase was not possible. Now, the company is offering exceptions that contradict their previous statements, causing confusion and frustration.3. Account Funding Issues: I specifically requested that my account be issued from phase one with an initial balance of $50,000 to protect my trades. This request has not been honored despite multiple communications and supporting screenshots.4. Communication Problems: While some support staff have been understanding, I have received conflicting information from different representatives. This inconsistency has caused unnecessary stress and financial loss.I have all chat screenshots documenting my requests, issues with MetaTrader login, and interactions with the support team. I believe the company’s handling of my case has been inadequate and has caused significant inconvenience and financial risk.I am sharing this review to highlight the need for better customer support, clear communication, and consideration of external factors such as internet restrictions that are beyond the user’s control. I sincerely hope that [QT Funded] takes this feedback seriously and improves its service.
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At QT Funded, innovation meets opportunity in the trading industry. We empower traders—whether beginners or seasoned professionals—with cutting-edge tools, industry-leading platforms, and a vibrant community dedicated to trading success. Our comprehensive evaluation models are designed to identify and nurture top talent, offering traders the chance to showcase their skills and secure funding.
We provide a range of challenges, including 1-step, 2-step, and 3-step evaluations, with funding options from $10,000 to $200,000. Each challenge is tailored to help traders demonstrate their abilities while gaining the confidence needed to navigate the markets effectively.
At QT Funded, our mission is to ensure a seamless trading experience. We equip our traders with the best tools and dedicated support at every step of their journey, from initial evaluation to ongoing trading. Join our community and take your trading to the next level with Quant Tekel, your trusted partner in achieving financial success. Whether you're aiming to start your trading career or elevate your existing skills, we are here to guide you towards realizing your trading potential.See more
