I feel compelled to leave this review to warn other traders about my experience. The dashboard displayed a 0% daily drawdown before the daily rollover time, which led me to make a trade. However, the system also factored in the previous day's losses, resulting in my account being breached. When I reached out to the support team, they claimed it was my responsibility to monitor my drawdown and check on the trading platform, which seemed absurd. Even the representatives I spoke with didn't grasp my issue and kept repeating the same response about my daily drawdown being breached, suggesting I should calculate it myself or check the platform. I was trading a Phase 2 account and had to stop when my daily drawdown approached ~97%. After the daily rollover, I noticed the dashboard indicated: * **Daily Drawdown: 0%**
* **Max Loss: ~50%** This seemed to imply a fresh trading day for most traders. Based on this misleading dashboard information, I resumed trading, only to find my account breached later due to the firm claiming that the previous day's losses were still considered, despite the dashboard showing 0%. When I contacted support, they informed me that: * The Daily Drawdown indicator should **not be trusted**
* Traders need to track prices manually
* The dashboard issue is not technical This is both confusing and unfair. If traders cannot depend on the risk indicators on the dashboard, then they are indeed misleading. The dashboard is the primary tool for traders to assess risk in real time. I did not overtrade or disregard any rules. I acted based on the information from their own system, yet the firm refused to escalate my case or take responsibility for the misleading information.
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