I am currently living in one of the accommodations managed by Quarto e Quartos in Lisbon, and my experience has been very bad. I have seen many people come and go from this accommodation, and most of them leave with negative experiences.
Recently, I personally witnessed a French student arrive at night. He paid part of the rent and tried to pay the remaining amount using his bank card, but the card did not work. It was a weekend and the bank was closed. He asked Quarto e Quartos to give him the room key and allow him to pay later, but they refused. After he requested many times, they only allowed him to stay in the living room, not in a proper room. He had to sleep in the living room for two days.
My own room is very small, and I felt sorry for him, so I gave him an extra bedsheet and pillow to help him. Quarto e Quartos did nothing to support him.
I have also seen Indian and Korean tenants leave because of bad room conditions and problems with refunds. Quarto e Quartos did not refund their money and later claimed the room was “not clean” as an excuse. The next day, new tenants moved into the same room, which shows their excuse was not honest.
They do not have a proper office that you can visit in person. I tried to visit their office, but it was not possible. They often try to take extra money and do not treat tenants fairly.
Based on my experience and what I have seen with my own eyes, I strongly recommend that students and foreigners avoid Quarto e Quartos. There are many better and more honest accommodation options in Lisbon.
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O seu quarto em Lisboa Quarto e Quartos o seu quarto em Lisboa - Residências de Estudantes e de Jovens Profissionais.
