We invested significant time choosing our provider for our renovation and ultimately decided on a service after paying a substantial deposit. We also arranged for flooring and decorating to follow once our kitchen was finished. We were informed that the job would take a maximum of 3 or 4 days! Nearly 4 weeks later, our kitchen was finally completed. While the fitters were fantastic and our contact was helpful, the issues we encountered caused considerable disruption and stress. There were delivery failures, incorrect materials, and damaged goods, leading to constant upheaval. We requested compensation but were told we did not qualify! I’m sharing this because I believed customer satisfaction was a priority. We only sought a simple acknowledgment, perhaps a gesture of goodwill. If that had occurred, this review would have been entirely different. So, customer service team, could we have handled this better?
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Quartzize specialise in kitchen makeovers, predominantly quartz overlay worktops. These can be fitted over your existing worktops and come with many benefits.
- Generally 40% cheaper than granite.
- Can be fitted in just a day.
- Less mess to deal with as your existing worktops stay in place.
- Hygienic and stain resistant.
- More durable.
For more information please visit our website http://www,quartzize.co.uk or call us on 0800 862 0295 for a free no obligation quotation.See more
