During a recent trip, I used an app to inform my bank of my travel plans. After a hotel transaction, my card was unexpectedly put on hold without any notice. I faced multiple issues using my card and had to reach out to the bank to find out about the hold. It took several emails to resolve the issue. I plan to switch to a different bank that prioritizes customer service and handles fraud properly. I should have been promptly informed about the hold and potential fraudulent activity, which caused significant frustration while traveling.
Claim your business profile now and gain access to all features and respond to customer reviews.
