I placed an order on October 5, but there has been no dispatch update by October 18. I've reached out multiple times and even tried to file a complaint. Their service is disappointing. It seems my item was out of stock when I ordered, yet they still charged me without notifying me. After several ignored contact attempts, I finally canceled the order on October 22. I've had better luck with other sellers. Be cautious; they don't seem concerned about customer issues.
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