Firstly I must say the Quella bikes look fantastic. Classic steel frame geometry with the deep wheels absolutely looks the part.But that's where it ends unfortunately. I ordered a Nero with drop handlebars, and assembled it, but the wheels were just so heavy it was ridiculous. They felt like a separate weight you had to drag along while cycling. I wanted to like this bike, but if you want to it to actually ride, not just hang it on the wall, I'd look elsewhere.I've given 2 starts not 1 because the customer service was actually great, both for customizing and returning.Hopefully they will improve the bikes in future and I'd happily try one again.
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